Frequently Asked Questions

Uses & Safety

Q: HOW WELL DO YOUR HANGERS HOLD “TELECASTER” SHAPED HEADSTOCKS? 

Quite well! The deep cradle design does NOT allow for any kind of “twisting” to occur. This is the leading cause of Tele-Accidents. These odd-shape headstocks twist and slide out of average hangers. Our Wall-Axe Bandmates and Soloist hooks are manufactured by American-made StringSwing brand, and trusted in every guitar center and countless other retail instrument stores around the world. 

Q: WILL YOUR HANGERS HURT THE FINISH ON THE NECK OF MY GUITAR? 

No. Our StringSwing manufactured hooks use a safe soft rubber compound that is guaranteed SAFE for even the highly sensitive Gibson neck gloss finishes. 

Q: WILL MY GUITARS BODIES BE RESTING AGAINST THE WALL WHEN HUNG UPON A WALL-AXE?

No, the Wall-Axe patented design (when using the included spaces properly) will keep a safe distance between 1-2 inches suspended away from your wall. Even jumbo acoustic bodies!​

​Q: HOW DO I GET CUSTOM GRAPHICS APPLIED TO THE WALL-AXE I WISH TO PURCHASE?

Contact the Wall-Axe design department to share your vision with our staff designer. We will then supply you with a Free Quote on your dream Wall-Axe!

Q: HOW MUCH SPACE WILL A WALL-AXE GUITAR HANGER TAKE UP ON MY WALL?

With all 3 guitar hangers being used, approximately 4ft. width & 6ft. in height. It helps to hold your guitars up on your wall beforehand to gauge the height placement for your new Wall-Axe to ensure your guitars are comfortable to reach.

Installation Help

Q: HELP! I lost some of the included hardware to install my Wall-Axe.

Don't sweat it! Call or Email us with what you are missing from your instruction's part list, and we can send you what you need for completion.

Ordering & Website Help

Q: I WANT TO ORDER 3 OR MORE WALL-AXE GUITAR HANGERS. DO YOU OFFER ANY SHIPPING DISCOUNTS FOR THIS?

Yes. Many times, we can bundle boxes together and save on shipping costs to one destination. Please Contact Us! We'd be happy to assist you.  

Q: DO YOU OFFER EXPEDITED (FAST) SHIPPING OPTIONS?

Yes. Options are available upon checkout in your cart.

Q: I AM AN ONLINE RETAILER, DO YOU OFFER ANY DROPSHIP PROGRAMS FOR YOUR PRODUCTS?

Yes. Please contact us!